Contact information

Contact Us

Last Updated: July 23, 2026

Thank you for visiting Novaloray! We are committed to providing transparent and reliable customer support. If you have any questions regarding your orders, products, shipping, returns, or other services, please feel free to reach out to us using the information below.

1. Customer Support

For assistance related to any of the following matters, please contact our support team via email:

  • Order status inquiries

  • Shipping and delivery questions

  • Return and refund requests

  • Product-related questions

  • Account assistance

  • General customer support

⏱️ Response Time: Customer inquiries are typically answered within 1–2 business days. We strive to respond as quickly as possible during regular business hours.

2. Business & Legal Information

Field Information
Store Name Novaloray
Legal Representative Everton Lloyd Chambers
Support Email caterinakohn35@outlook.com
Phone Number +44 7890 371518
Business Address 16 Lambton Road, London, SW20 0LR, United Kingdom