Contact information
Contact Us
Last Updated: July 23, 2026
Thank you for visiting Novaloray! We are committed to providing transparent and reliable customer support. If you have any questions regarding your orders, products, shipping, returns, or other services, please feel free to reach out to us using the information below.
1. Customer Support
For assistance related to any of the following matters, please contact our support team via email:
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Order status inquiries
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Shipping and delivery questions
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Return and refund requests
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Product-related questions
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Account assistance
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General customer support
⏱️ Response Time: Customer inquiries are typically answered within 1–2 business days. We strive to respond as quickly as possible during regular business hours.
2. Business & Legal Information
| Field | Information |
| Store Name | Novaloray |
| Legal Representative | Everton Lloyd Chambers |
| Support Email | caterinakohn35@outlook.com |
| Phone Number | +44 7890 371518 |
| Business Address | 16 Lambton Road, London, SW20 0LR, United Kingdom |